Digital Account Management Manager

TownTasks

Location: New York City, New York, USA

Category: Digital Marketing

Salary: 90,000 - 110,000 USD / yearly

Full-time

Job Description

TownTasks is seeking a Digital Account Management Manager to oversee a team responsible for managing digital campaigns in local markets. The ideal candidate will ensure effective execution of digital processes and workflows.

Responsibilities

Management and training of the Account Management team members
Work with internal team to ensure the digital process and workflow is effective and efficient
Planning approval and guidance
System management for billing, invoicing, and revenue allocation
Local and National support and approval with Operative One (Order Management System)
Management and monitoring of all planning requests and responses
Oversight of all post-sales campaign pacing and delivery
Indirect management and support of the Local Digital Campaign Managers
Rolling out pertinent information and documentation
Assist in managing team wiki with new information, and documentation
Contribute to the weekly Account Manager briefings
Responding to appropriate email questions from local and national campaign managers
Participate in Manager level meetings to discuss better processes or needed rollouts to help support the Pre and Post Sales Processes

Qualifications

3-4 years managing a sales support team. Preferably with a lean toward planning and campaign fulfillment
Ability to manage and prioritize a large volume of projects with tight deadlines from conception to completion
Understanding of trafficking and ad server systems
Post Sales operations expert
Excellent verbal and written communication skills
Excellent problem solving and decision-making skills
Strong organizational skills and attention to detail
Strong interpersonal skills and the ability to be a great teammate as well as motivate a team
Proactive and inventive
Flexible and able to quickly adapt to change

Perks & Benefits

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

Why Join Us?

Join us at TownTasks to be part of a diverse, inclusive, and innovative team that values collaboration and continuous growth.