Patient Access Specialist

Northwestern Medicine

Location: Chicago, IL, USA

Category: Healthcare

Salary: 35,000 - 45,000 USD / yearly

Full-time

Job Description

Join Northwestern Medicine as a Patient Access Specialist and be part of a dedicated team focused on providing exceptional customer service and ensuring smooth patient interactions.

Responsibilities

Practice Patients First philosophy and maintain high customer service standards
Ensure patient confidentiality and provide exceptional customer service to patients
Correctly identify and collect patient demographic information
Interact with hospital departments and physicians offices for patient scheduling
Complete out-of-pocket estimations and provide necessary training and education

Qualifications

High School diploma or equivalent
2-3 years of customer service or medical office experience
Proficiency in computer data-entry and typing
Excellent interpersonal, verbal, and written communication skills
Customer service oriented with organizational and problem-solving skills

Perks & Benefits

Competitive benefits including tuition reimbursement, 401(k) matching, and loan forgiveness

Why Join Us?

Join Northwestern Medicine in our quest for better healthcare and make a difference in patient care