Location: St. Louis, Missouri, USA
Category: Customer Service
Salary: 42,100 - 65,100 USD / yearly
Full-time
Join Edward Jones' Service Division as a Service Specialist II, providing world-class service to clients and branch teams. Answer inquiries, provide guidance, and support to ensure an ideal client experience.
Answer high volume of phone calls and inquiries from clients and branch teams.
Collaborate with trainers, coaches, and team leaders to build proficiency.
Provide superior service and single call resolution.
Grow knowledge on assigned topic and expertise.
Adhere to firm's internet requirements for remote work.
High school diploma or equivalent required.
2+ years in customer or client support.
Proficiency in Microsoft Office and Zoom.
Must live within commutable distance of Tempe, AZ or St. Louis, MO.
Medical, dental, vision, retirement plan, paid holidays, vacation time, bonuses, profit sharing, Employee Assistance Program, and more.
Join Edward Jones, a Fortune 500 company with a focus on clients and people first. Be part of an innovative, inclusive organization that values performance excellence and belonging.