Customer Service Department Leader at TownTasks - Stoughton, Wisconsin Customer Service Department Leader - TownTasks

Customer Service Department Leader

TownTasks

Location: Stoughton, Wisconsin, United States

Category: Customer Service

Salary: 35,000 - 45,000 USD / yearly

Full-time


Job Description

Lead the Front-end department in providing exceptional customer service and maintaining a safe and clean environment. Implement best practices and company standards while fostering teamwork and a customer-centric approach.

Responsibilities

  • Promote trust and respect among associates.
  • Communicate company, department, and job specific information to associates.
  • Create an environment that enables customers to feel welcome and important.
  • Manage supply expenses, cash control, and scheduling of associates.
  • Develop and implement a department business plan to achieve desired results.

Qualifications

  • Effective communication skills.
  • Knowledge of basic math.
  • Ability to handle stressful situations.
  • Retail or Customer Service experience.