Assistant Branch Manager

TownTasks

Location: New York City, New York, USA

Category: Banking

Salary: 50,000 - 70,000 USD / yearly

Full-time

Job Description

Assist the branch manager in administering and directing employee coaching, sales/business development, marketing, and operations of the branch. Serve as a foundation of building customer loyalty and growing and retaining customer relationships at GBC.

Responsibilities

Manage, coach, and develop branch staff on sales goals, service expectations, operational soundness, and all other aspects of the branch.
Supervise and sustain operational soundness within the branch by establishing staffing schedules, performing audits, evaluating performance, and maintaining compliance.
Support sales promotion activities including promotional campaigns, marketing events, after hours and community service events.
Ensure the branch is adhering to the GBC Employee Service Standards and provide service excellence by going beyond the customer's expectations.
Perform regular audits of vault and cash recycler.
Manage branch security, safety, and compliance.
Represent GBC to the community through excellent customer relations.

Qualifications

4+ years of recent customer service experience in retail branch banking.
1+ years in a leadership role, with proven success, preferred.
Bachelor's degree preferred, or equivalent experience.

Perks & Benefits

Health insurance, dental insurance, retirement plan, paid time off

Why Join Us?

Join us if you want to be part of a team dedicated to providing excellent customer service and growing customer relationships.