Front Desk Agent/Night Auditor

TownTasks

Location: New York City, New York, USA

Category: Hospitality

Salary: 21 - 21 USD / hourly

Part-time

Job Description

Join our team as a Front Desk Agent/Night Auditor responsible for providing quality service to guests, handling guest transactions, and ensuring the safety and security of the property.

Responsibilities

Greet guests and perform guest transactions
Balance reports and process reservations and credit cards
Handle and resolve guest complaints
Operate switchboard and assist in training new staff
Record information and promptly report incidents
Promote marketing programs to guests
Maintain neat appearance behind front desk
Implement safety and security procedures
Assist with room status updates and room repairs

Qualifications

Good communication skills
Basic math abilities
Knowledge of computer equipment
Legible handwriting

Perks & Benefits

Opportunity for growth and training
Employee discounts on hotel services
Flexible work schedule

Why Join Us?

Join our team and be part of a dynamic hospitality environment where you can enhance your customer service skills and grow in your career!