Guest Services Associate

TownTasks

Location: New York City, New York, USA

Category: Hospitality

Salary: 30,000 - 35,000 USD / yearly

Full-time

Job Description

This role plays a crucial part in ensuring a positive guest experience by welcoming and assisting guests, visitors, and staff in a courteous manner. Responsibilities include overseeing guest registration and check-out, promoting hotel services, and providing helpful information.

Responsibilities

Greet and assist guests, visitors, and staff warmly and professionally
Handle guest check-in and check-out processes efficiently
Promote hotel services and amenities
Provide information on hotel facilities and surrounding areas
Resolve guest issues and special requests

Qualifications

Excellent communication skills in English
Strong customer service orientation
Ability to handle difficult situations with guests
Basic computer skills
Prior cashier experience preferred

Perks & Benefits

Opportunity for ongoing training and development
Professional grooming standards
Work in a dynamic and customer-focused environment

Why Join Us?

Join our team if you enjoy interacting with guests and providing exceptional service in a fast-paced environment. Be part of a company that values teamwork and professional growth.