Senior Systems Engineer

GEM Technologies

Location: New York City, New York, USA

Category: Information Technology

Salary: 75,000 - 100,000 USD / yearly

Full-time

Job Description

GEM Technologies is seeking a Senior Systems Engineer to maintain and improve IT infrastructure, cloud platforms, and computer systems. This role involves providing technical support to clients, optimizing system performance, and staying updated on emerging technologies.

Responsibilities

Design, implement and maintain server and cloud-based computing solutions
Provide expert technical support to clients, resolving any issues related to their systems
Analyze and optimize system performance, identifying areas for improvement
Create and maintain documentation of system configurations, procedures and troubleshooting guides
Stay up-to-date with emerging technologies and trends in the field of systems engineering
Experience with cybersecurity, including knowledge of firewalls and best practices for securing systems
Experience with disaster recovery and regaining access and functionality to IT infrastructure
While this is a remote position, some of your work will be performed onsite at client locations throughout the NYC metro area.

Qualifications

Ability to communicate effectively with organizational personnel and clients.
Customer service orientation
Adaptability to rapid changes in requests and procedures
Strong problem-solving skills
Ability to prioritize tasks
Desire to learn new technologies
Bachelor's degree in Computer Science or related field
At least five years of experience as a Senior Systems Engineer

Perks & Benefits

Remote work
Professional Development stipend
Health Insurance
Dental/Vision Plan