Retail Customer Service Supervisor at PetSmart - Houston, Texas Retail Customer Service Supervisor - PetSmart

Retail Customer Service Supervisor

PetSmart

Location: Houston, Texas, United States

Category: Retail

Salary: 14 - 19 USD / hourly

Full-time


Job Description

Join our team at PetSmart as a Retail Customer Service Supervisor. We are obsessed with pets and our people, and we value staying united together. Enjoy a work experience that celebrates you as your authentic self.

Responsibilities

  • Lead and develop associates through training, onboarding, mentoring, and coaching
  • Support pet parent experience and outcomes in-store and online
  • Promote store events and marketing initiatives
  • Maintain store cleanliness and compliance with policies

Qualifications

  • 2+ years of retail experience in a customer-focused environment
  • Strong written and verbal communication skills
  • Ability to work evenings, weekends, and holidays
  • Proficiency in computer applications

Perks & Benefits

  • Paid weekly
  • Health benefits: medical, dental, vision
  • 401k and tuition assistance
  • Associate discounts and perks
  • Paid time off for full-time associates

Why Join Us?

At PetSmart, you'll create meaningful moments every day by helping pet parents and their furry friends. Join us in our commitment to doing Anything for Pets, and the people who love them.