Customer Call Center Inbound Representative at TownTasks - Dallas, Texas Customer Call Center Inbound Representative - TownTasks

Customer Call Center Inbound Representative

TownTasks

Location: Dallas, Texas, United States

Category: Customer Service

Salary: 30,000 - 40,000 USD / yearly

Full-time


Job Description

We are seeking a Customer Call Center Inbound Representative to handle a high volume of inbound calls related to parking accounts receivable. This position requires attention to detail, problem-solving skills, and excellent customer service.

Responsibilities

  • Handle 30-50 inbound calls daily
  • Research and resolve customer inquiries related to parking fees
  • Process payments and refunds for parking accounts
  • Collaborate with team members to achieve department goals

Qualifications

  • High school diploma or equivalent
  • 3 years of customer relations experience
  • Valid Class C driver's license