Senior Customer Service Representative at TownTasks - Chico, California Senior Customer Service Representative - TownTasks

Senior Customer Service Representative

TownTasks

Location: Chico, California, United States

Category: Customer Service

Salary: 23 - 23 USD / hourly

Full-time


Job Description

This position involves supervising all Customer Service functions of order entry while following management procedures.

Responsibilities

Assist the Customer Service Supervisor in supervising all Customer Service Personnel.

Participate in training all Customer Service personnel, including new hires.

Monitor the flow of orders to and from the Customer Service Department.

Delete, correct, or re-enter patient orders as needed.

Monitor phone calls to ensure proper telephone techniques are used by Customer Service Personnel.