Front Desk Agent

TownTasks

Location: New York City, New York, USA

Category: Hospitality

Salary: 30,000 - 40,000 USD / yearly

Full-time

Job Description

Join our team as a Front Desk Agent and be the first point of contact for our guests. Create memorable experiences, manage bookings, provide local insights, and ensure seamless transactions.

Responsibilities

Welcoming guests warmly and ensuring exceptional experiences
Managing guest bookings and payments
Assisting with check-in and check-out processes
Anticipating guest needs and providing tailored recommendations
Being a trusted contact for guests' inquiries and requests

Qualifications

Excellent communication and problem-solving skills
Fluency in the local language
Basic literacy and tech-savvy skills

Perks & Benefits

Competitive salary
Full uniform provided
Room discounts
Training opportunities

Why Join Us?

Join a diverse and inclusive team that celebrates differences and encourages personal growth. IHG Hotels & Resorts provides equal employment opportunities and supports employee wellbeing through various initiatives.