Location: Chicago, IL, USA
Category: Sales
Salary: 55,000 - 60,000 USD / yearly
Full-time
The Client Relationship Manager is responsible for delivering agreed recognition targets and positioning the PTE suite of tests as the tests of choice within institutions; working with institutions to raise the profile of PTE and related testing products and building brand awareness and demand for English language tests within their territory.
Develop and execute a tactical plan across higher education institutions within the territory, with the aim of securing the highest level of endorsement/use/status of/for the PTE portfolio.
Build and manage relationships with Admissions Offices, International Offices and other university leaders and staff to secure the highest level of awareness and endorsement for the PTE portfolio.
Using a mix of sales and influencing skills, to develop university and college relationships to demonstrate the benefits of the PTE portfolio.
Utilizing campus visits and virtual campus days to consistently connect with 15+ faculty/staff members daily, employing effective consultative sales techniques.
Proactively position the PTE portfolio and expand brand and product awareness and understanding with key external stakeholders including education associations, study consortiums and recruiting agents.
Showcase the PTE portfolio at industry conferences, forums and events.
Provide support to universities and colleges through the organization of workshops and seminars on English language testing.
Keep informed about developments within higher education, competitor activity and Pearson products.
Collaborating with key sending regions on activities to grow US bound test takers.
Providing support to universities and colleges for score verification, recruitment and admissions.
Maintaining accurate and timely tracking and forecasting in OneCRM (Salesforce.com).
Delivering effective presentations to stakeholders via industry conferences, forums, webinars or social platforms.
Understanding of market dynamics, competitive positioning and how our value proposition serves customers and stakeholders.
Always putting the customer first and advocating positive behavior and teamwork.
Ability to communicate professionally, clearly, and effectively to target audiences.
Highly developed oral, written and presentation skills.
Experience in building stakeholder relationships for commercial benefit.
Good influencing skills and the ability to convince through personal credibility.
Evidence of success in a sales role.
Experience of working independently with strong organizational skills.
Ability to travel. The role will require travel within the territory to meet with universities /colleges, attend events and other stakeholders.
Determined/driven, proactive, polished.
Thrives in an agile, changing environment.
Computer and Microsoft literate & able to use a CRM system.
Proficiency with Office tools, mobile technologies, computer applications, and business systems.