Location: Minneapolis, Minnesota, USA
Category: Healthcare
Salary: 30,000 - 45,000 USD / yearly
Full-time
Children's Minnesota is seeking an Access Center Representative to serve as the first point of contact for patients seeking care in our Children's Ambulatory Clinics. The role involves managing inbound and outbound calls, scheduling appointments, responding to inquiries, and entering patient information.
- Provide outstanding customer service to patients
- Schedule accurate and timely appointments
- Respond to patient inquiries
- Enter patient demographic and insurance information
- Assist patients and families in accessing Children's services
- High School graduate or equivalent
- Minimum two (2) years of customer service work
- Experience in a health care environment preferred
- Experience in a contact center preferred
- Ability to manage continuous inbound telephone calls
- Medical, dental, vision, retirement benefits
- Shift differentials or premium pay for night, weekend, or on-call work
Join Children's Minnesota, the largest pediatric health system in the U.S., and be part of a team dedicated to providing care exclusively to children in the Upper Midwest.