Associate Services Concierge

TownTasks

Location: New York City, New York, USA

Category: Customer Service

Salary: 50,000 - 65,000 USD / yearly

Full-time

Job Description

Join our team as an Associate Services Concierge at WSA. Be the heart of our vibrant workspaces, delivering unforgettable experiences for our tenants.

Responsibilities

Champion WSA's service standards and create a safe, productive workspace.
Manage seamless operations and forge a sense of community.
Liaise with third-party operators and design welcoming experiences for tenants.
Command IT, maintain tenant areas, and manage room bookings efficiently.
Collaborate with teams to craft engaging programming and oversee event logistics.
Ensure the Water Lounge shines with controlled access and cleanliness.

Qualifications

3+ years of customer service experience in luxury settings.
Strong relationship-building and communication skills.
Excellent problem-solving abilities and tech-savviness.
Experience in luxury hotel/residential settings is a must.
Ability to multitask, lead, and work flexible hours.

Perks & Benefits

Health Care Plan (Medical, Dental & Vision).
Paid Time Off (Vacation, Sick & Company Observed Holidays).
Family Leave (Maternity, Paternity).
Training & Development opportunities.