Location: New York City, New York, USA
Category: Customer Service
Salary: 38,000 - 45,000 USD / yearly
Full-time
Join our team as a Remote Customer Service Representative providing emergency roadside service in a call center environment. This role involves assisting members/customers with service requests, promoting membership sales opportunities, and ensuring high-quality customer interactions.
Respond to emergency road service requests, gather necessary information, and communicate with service providers. Promote membership sales opportunities and ensure accurate data entry and documentation.
High school diploma or equivalent, 6 months of customer service experience, basic computer skills, and strong communication abilities. Bilingual skills in Spanish and English are a plus.
Competitive hourly salary with shift premium, performance-based incentives, comprehensive benefits package, paid training, and opportunities for growth and development.
Join a team dedicated to providing quality service and helping members through life's journey. Be part of an inclusive and diverse work environment that values teamwork and individual growth.