Location: New York City, New York, USA
Category: Customer Service
Salary: 35,000 - 45,000 USD / yearly
Full-time
The Client Care Advisor L1 role interacts with customers daily to provide technical support for application software over the phone, by email, and through live chat.
Provides knowledgeable technical and functional assistance to external customers in a prompt and courteous manner.
Documents call activity and results promptly.
Develops interpersonal service skills and drives efficiency to achieve high customer satisfaction.
High School Diploma/GED required.
Bachelor's degree or equivalent relevant work experience preferred.
6 months in a similar Support role preferred.
Competitive pay
Medical, dental and vision benefits
Matching 401(k)
Generous paid time-off programs
Education reimbursement
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