Healthcare Customer Service Representative - Inbound

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Job Description

As a Healthcare Customer Service Expert, you will be the first point of contact for patients needing home healthcare services. You will work in a remote high-volume call center environment and receive/respond to incoming calls from providers, referral sources, and patients.

Responsibilities

Qualifications

• High School Diploma or GED
• Minimum 2 years Customer Service experience in a call center
• Minimum 1 year healthcare industry experience
• Ability to navigate dual monitors and multiple applications
• Intermediate keyboarding abilities (at least 30 WPM)
• Basic PC skills with Microsoft Office

Perks & Benefits

• Starting Pay: $17.50 / hour
• Monthly Incentive Bonus Opportunity
• Health, Dental, and Vision benefits
• PTO, 401K Plan, Paid Parental Leave
• Advancement Opportunities and tuition reimbursement
• Walgreens Discount of up to 25%

Why Join Us?

Apply Now