Location: New York City, New York, USA
Category: Human Resources
Salary: 50,000 - 65,000 USD / yearly
Full-time
The HR Generalist provides guidance and support to colleagues on People & Culture policies and processes, performs people and culture transactions, and contributes to continuous improvement activities.
First point of contact for employees, line managers, and people advisors. Supporting full employee life cycle query resolution via live channels e.g., chat and case management. Examples queries include Life event queries (how to, when, where) Time and attendance queries (how to, what type, when) Reward, performance and compensation queries Coaching line managers through employee relations queries Providing exit guidance Use our operating framework and service enabling technologies to manage queries. Create, update, triage and/or resolve cases according to our services commitment Follow defined problem and incident management processes, escalate where necessary