Customer Service Representative

TownTasks

Location: New York, New York, USA

Category: Customer Service

Salary: 40,000 - 50,000 USD / yearly

Full-time

Job Description

Join our team as a Customer Service Representative providing excellent care and support to our valued customers. This role offers competitive pay, career growth opportunities, and the option to work remotely.

Responsibilities

Provide excellent customer care and focus to assess and meet customers' needs
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Learn and follow all customer service procedures and policies
Strive to meet and exceed personal and team target goals
Record, organize, and file customer interactions and account changes

Qualifications

Previous experience in customer support, client services, sales, or a related field
Excellent communication skills over the phone and other platforms
Basic computer skills and experience
Ability to multitask and prioritize effectively
Customer-focused for positive customer experience and resolution

Perks & Benefits

Health insurance including dental and vision, excellent retirement plan, flexible work hours

Why Join Us?

Join us for a rewarding career where you can make a difference in customer satisfaction and have the opportunity for growth within the organization.