Bilingual Shift Lead at TownTasks - New York City, New York Bilingual Shift Lead - TownTasks

Bilingual Shift Lead

TownTasks

Location: New York City, New York, USA

Category: Warehouse

Salary: 24 - 24 USD / hourly

Full-time

Job Description

Our Shift Leads are energetic, decisive, and engaging while managing multiple priorities in a changing warehouse environment. They are go-to problem solvers responsible for all day-to-day operations on their scheduled shift.

Responsibilities

  • Build relationships with Client managers through daily interaction and weekly meetings.
  • Solicit input on hourly associate performance and department concerns.
  • Maintain open door policy with hourly associates, providing guidance and support.
  • Coordinate and manage large group meetings for hourly associates.
  • Provide performance feedback and disciplinary action for hourly associates.
  • Communicate and audit adherence to safety and employee relations policies.
  • Participate in site and company project teams with a focus on process improvement.

Qualifications

  • HS Diploma or GED
  • Bilingual in Spanish/English
  • 3+ years supervisory experience
  • Experience in client relations, preferably in warehouse or staffing environment
  • Superior customer service, organization, and time management skills
  • Advanced level Microsoft Excel and Web-based Applications/Systems
  • Excellent verbal and written communication skills
  • Ability to operate and problem solve in a fast-paced, fluid environment
  • Desire to learn and develop beyond current role

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