Customer Service Representative

TownTasks

Location: New York City, New York, USA

Category: Customer Service

Salary: 35,000 - 45,000 USD / yearly

Full-time

Job Description

Join our team as a Customer Service Representative in a remote work setting. No vaccination required. Great opportunity for career growth and flexible hours.

Responsibilities

Provide excellent customer care and assess customer needs
Answer and manage incoming calls, emails, chats, and voice response systems
Follow all customer service procedures and policies
Record customer interactions and account changes
Up-sell products when necessary

Qualifications

Previous experience in customer support or related field
Excellent communication skills
Basic computer skills and multitasking abilities
Strong time management and prioritization skills
Customer-focused mindset

Perks & Benefits

Salary up to $45,000, retirement plan, career growth opportunities, flexible hours, remote work, positive customer-focused environment

Why Join Us?

Join us for a positive customer-focused environment, career growth opportunities, and flexible hours in a remote work setting.