Location: St. Cloud, MN, USA
Category: Customer Service
Salary: 18 - 20 USD / hourly
Full-time
Join our team at Spee Dee Delivery as a Customer Service Representative. We are a family-owned company specializing in standard, next-day, ground delivery services. If you have excellent communication skills and enjoy resolving customer inquiries, this role is perfect for you.
Confer with customers to trace packages and arrange deliveries
Handle customer complaints and compliments professionally
Act as a liaison between customers and drivers
Communicate with internal departments to resolve delivery issues
Document mis-deliveries and follow-ups
High school diploma or equivalent
Prior customer service experience preferred
Basic computer skills
Professional telephone etiquette
Health, dental, and life insurance
Paid time off and Employee Assistance Program
401(k) Plan and Quarterly Bonuses
Join a company with over 40 years of experience in the industry
Opportunities for career growth and development
Positive work environment