Sr. Director Digital Analytics (eCommerce Team)

TownTasks

Location: New York City, New York, USA

Category: Digital Analytics

Salary: 183,100 - 238,000 USD / yearly

Full-time

Job Description

Lead the organization?s digital analytics strategy, develop reporting architecture, and optimize insights to drive business growth.

Responsibilities

Lead the organization?s digital analytics strategy: identify key metrics, KPI?s and develop reporting architecture to optimize insights and drive business growth.
Deliver high-impact presentations and data recaps that clearly communicate actionable insights through storytelling to influence strategy.
Present data-driven recommendations cross-functionally to drive clear, efficient, and accountable decision making.
Ensure that all DTC projects have consistent and reliable data monitoring, reporting, and management.
Continually audit the sites, monitor activity, analyze performance, identify areas of opportunity, and provide data driven strategies to improve KPI?s and drive CRO.
Identify and validate data sources to ensure high-quality data for analysis.
Define data standards and best practices to support accurate and actionable insights.
Partner with IT to advocate for brand needs in the development and prioritization of the technical roadmap.
Continuously seek opportunities to improve analytics processes and methodologies.
Lead and manage a team of analysts: provide guidance, set objectives, and ensure professional development and effective collaboration within the team.

Qualifications

10+ years of experience in analytics or business intelligence, with a proven track record of leading and developing teams, as well as managing complex analytics projects.
Ability to align analytics with strategic business goals and to influence decision-making with data-driven recommendations.
Skilled at presenting data findings to non-technical stakeholders clearly and effectively.
Ability to build partnerships and influence across cross-functional teams.
Proficiency in visualization tools and techniques to design data representation and build compelling stories using tools such as Looker and PowerBI.
Experience with enterprise data & analytics tools and methodologies.
Detail-oriented and exceptionally organized. Able to prioritize and manage multiple projects in a fast-paced environment.
Bachelor?s or master?s degree in computer science, analytics, or related field, or equivalent work experience
Prior experience within a direct-to-consumer retail is required.

Perks & Benefits

Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
Associate Discount - We offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
Flex Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round.
Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
Winter Break - J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Why Join Us?

At TownTasks, we value diversity, equity, and belonging. We are committed to creating a community and culture that builds belonging and warmly welcome job applicants of all backgrounds.