Customer Service Representative

TownTasks

Location: Boca Raton, Florida, United States

Category: Customer Service

Salary: 16 - 18 USD / hourly

Full-time

Job Description

Join our healthcare and social assistance team in Boca Raton, Florida as a Customer Service Representative. Handle customer inquiries, process applications, and maintain records.

Responsibilities

Handle outbound calls from customers, addressing queries and concerns
Efficiently process customer applications and transactions
Maintain a comprehensive record of customer interactions
Actively monitor customer accounts and take necessary actions
Confirm and schedule appointments with customers
Utilize strong selling skills to qualify customers and boost sales
Update and maintain customer information in the system

Qualifications

Proven customer service experience
Strong data entry skills with high accuracy
Excellent interpersonal and communication skills
Proficiency in computer systems
High school diploma or equivalent
Knowledge of medical terminology is desirable
Strong problem-solving and organizational skills
Ability to work in shifts and handle patient inquiries effectively

Perks & Benefits

Competitive compensation, benefits, and free online training provided.

Why Join Us?

Join a leading healthcare and social assistance team, working with a diverse range of customers and making a positive impact on their lives.