Location: Austin, Texas, USA
Category: Human Resources
Salary: 22 - 26 USD / hourly
Full-time
The HR Associate performs various HR activities within the Global People Solutions team, including addressing employee inquiries, issue resolution, record administration, and document management.
Act as the first point of contact to handle TIER 1 level inquiries from employees, managers, and HR professionals related to Benefits, Payroll, etc.
Promptly escalate issues appropriately to the team manager.
Accurately maintain employee records.
Analyze and resolve problems.
Provide suggestions and/or recommendations for changes to applicable processes or tools as recognized from daily functioning in the role.
Execute and enhance process work supported by the People Solutions organization.
Partner with other People Solutions teams to promote team alignment.
Audit and update HR data, systems, and vendors.
Update and improve the knowledge repository to enable the team to take ownership of a higher percentage of inbound inquiries.
Human resources administration
HRIS experience, particularly Workday
HR Operations
HR Ticketing
Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
6+ months HR experience with a bachelor's degree or 2+ years without a bachelor's degree
Strong communication, organizational, and customer service skills
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Aston Carter provides world-class corporate talent solutions to clients across the globe. We are committed to diversity, equity, and inclusion, ensuring growth opportunities for our people.