Location: New York City, New York, USA
Category: Customer Service
Salary: 45,000 - 60,000 USD / yearly
Full-time
Join our team at Ingersoll Rand as a Customer Service Representative to provide exceptional service to our customers. This role involves order entry, communicating delivery schedules, and collaborating with various departments to ensure customer satisfaction.
- Manage and enter orders into ERP system
- Communicate with customers regarding orders and technical information
- Collaborate with internal departments to ensure effective communication
- Create and understand credit and debit processes
- Create quotes for units, parts, and repair opportunities
- Participate in continuous improvement activities
- High School diploma or GED
- 5+ years of customer service experience
- Experience with ERP systems
- Excellent communication skills
- Ability to handle multiple tasks efficiently
- Comprehensive benefits package
- Health care options
- Life insurance
- 401(k) plan
- Paid time off
- Culture of personal ownership
- Commitment to employee well-being
- Opportunity for growth and development