Customer Service Representative

TownTasks

Location: New York City, New York, USA

Category: Customer Service

Salary: 40,000 - 55,000 USD / yearly

Full-time

Job Description

Join our team as a Customer Service Representative and enjoy competitive salary, career advancement opportunities, flexible hours, and excellent health insurance benefits. This role allows you to work remotely without the need for vaccination.

Responsibilities

Provide excellent customer care and focus, assessing customers' needs and providing solutions
Answer and manage incoming calls, emails, chats, and interactive voice response systems
Learn and follow all customer service procedures and policies
Record and organize customer interactions and account changes

Qualifications

Previous experience in customer support, client services, sales, or related field
Excellent communication skills over the phone and other platforms
Basic computer skills and multitasking abilities
Strong time management and prioritization skills
Customer-focused mindset for positive customer experience

Perks & Benefits

Competitive salary, career advancement opportunities, flexible hours, remote work options, excellent health insurance, retirement plan, and supportive work environment.

Why Join Us?

We prioritize candidate privacy and equal-opportunity employment. Join us in fostering a fair, transparent, and secure hiring environment for all.