Location: New York City, New York, USA
Category: Customer Service
Salary: 40,000 - 50,000 USD / yearly
Full-time
Join us as a Customer Advocate and make a real impact on people's lives by providing excellent healthcare assistance.
Assist 50-70 individuals daily with navigating healthcare services such as PCPs, medications, appointments, and benefits.
Provide solutions to customer inquiries and issues with professionalism and empathy.
Maintain detailed records of customer interactions and transactions.
High School Diploma required, Bachelor's degree preferred.
Minimum 1 year of experience in insurance operations.
Proficiency in various web-based systems and databases.
Strong attention to detail and organizational skills.
Competitive salaries with longevity increases.
Comprehensive benefits package.
Performance incentives.
Opportunities for growth and development.
We are dedicated to rewarding our team members and promoting excellence in all that we do.
Nationally recognized company with a focus on employee development.
Challenge yourself in a role that makes a difference.