Front Desk Agent - Guest Service Agent (PM Shift)

TownTasks

Location: New York City, New York, USA

Category: Hospitality

Salary: 30,000 - 35,000 USD / yearly

Full-time

Job Description

Join our team as a Guest Service Agent/Front Desk Agent for the PM shift. Provide exceptional service to hotel guests and assist with various front desk duties.

Responsibilities

Greet, register, and assign rooms to guests
Handle confidential information with integrity
Effectively deal with guest requests and complaints
Answer and route calls accurately
Maintain accurate records and handle cash transactions

Qualifications

0-1+ years of customer service experience
High School degree or equivalent
Passion for hospitality and creating exceptional guest experiences
Ability to handle confidential information with integrity
Strong communication skills

Perks & Benefits

Career advancement opportunities, employee discounts, competitive pay, flexible work schedule, comprehensive benefits including medical, vision, dental, 401k, profit sharing, and paid vacation.

Why Join Us?

Join us for a rewarding career with opportunities for growth and a positive work environment.