Location: New York City, New York, USA
Category: Hospitality
Salary: 30,000 - 40,000 USD / yearly
Full-time
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Keep records of room availability and guests' accounts, manually or using computers.
Prepare and distribute daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Input and update financial information into the BRAINS network.
Check guests in/out and perform Guest Service Agents tasks.
Respond to guest inquiries and resolve complaints.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits and wear protective safety equipment.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous night audit/accounting experience or equivalent training required.
Computer knowledge/Excel and arithmetic skills required.
FSD is a plus, required within 90 days of employment.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
We believe in People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble - Own It.