Location: Austin, Texas, USA
Category: Healthcare
Salary: 50,000 - 60,000 USD / yearly
Full-time
Metro Vein Centers is seeking an Office Manager to support the Austin Clinic and future additional Austin Clinic locations. The ideal candidate will have experience in office management and be bilingual in Spanish.
Hire, train, and onboard new staff
Evaluating staff performance & providing coaching when areas of improvement have been identified
Sets the staffing schedule and approves time off while working with the operation manager to ensure appropriate coverage
Communicates policy updates with staff and implements them in the office
Oversee the day-to-day operations of the office while assisting with the daily front desk duties
Ensure that all MVC team members meet customer service standards
Responsible for running all aspects of the office and collaborating with physicians and clinical staff to maximize workflows
Provide excellent customer service and ensure all patients are well-attended
Point of contact for all office-related issues
Submits monthly office supply orders by avoiding over/under-ordering
Check the 8x8 schedule for accurate phone office hours
Address Luma complaints and review quality assurance
Review weekly facility tracker & make adjustments to improve
Ensuring monthly inventory is completed accurately and on time
Monitoring the safety and cleanliness of interior/exterior areas
Collaborating with building owners and upper management for facilities needs
Experience in office management
Highschool diploma