Customer Success Specialist at TownTasks - New York City, New York Customer Success Specialist - TownTasks

Customer Success Specialist

TownTasks

Location: New York City, New York, USA

Category: Customer Success

Salary: 45,000 - 60,000 USD / yearly

Full-time

Job Description

Join our team as a Customer Success Specialist to support Sales and Operations teams by focusing on procurement, quoting, and ordering in a modern office environment. Ideal for individuals familiar with VAR or MSP industry.

Responsibilities

  • Create quotes, configurations, and special pricing.
  • Handle project quoting, renewals, and manage RMA process.
  • Track orders, manage invoices, and collaborate with vendors.

Qualifications

  • Strong organizational and multitasking skills.
  • Proficiency in Autotask, O365 applications, and Microsoft 365 licenses.
  • Detail-oriented and committed to accuracy.

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