Technical Customer Support Specialist

TownTasks

Location: New York, New York, USA

Category: Customer Support

Salary: 0 - 0 USD / yearly

Full-time

Job Description

Join our team as a Technical Customer Support Specialist and work from the comfort of your home. Enjoy competitive compensation, comprehensive benefits, and opportunities for career advancement.

Responsibilities

Provide technical solutions for product installation, operation, and maintenance
Answer customer inquiries and offer personalized solutions
Build positive customer relations and ensure requests are handled properly
Troubleshoot and resolve technical issues using diagnostic tools

Qualifications

Associate's degree or technical/clinical certification
Minimum 2 years in technical or clinical device support
Experience with electronic documentation systems
Excellent communication skills

Perks & Benefits

Competitive compensation
Paid training
Comprehensive medical and dental benefits
Employee Assistance Program
Great Place to Work recognition

Why Join Us?

Join us for a rewarding career with opportunities for growth, competitive compensation, and the ability to work from home. We value our employees and provide a supportive work environment.