Referral Coordinator at Marathon Health - New York City, New York Referral Coordinator - Marathon Health

Referral Coordinator

Marathon Health

Location: New York City, New York, USA

Category: Healthcare

Salary: 19 - 23 USD / hourly

Full-time


Job Description

Marathon Health is seeking a Referral Coordinator to facilitate patient referrals for our Value Driven Referrals service. The Coordinator will act as a liaison between patients and specialist offices to ensure patient preferences are met in care coordination.

Responsibilities

  • Act as a subject matter expert for all referral order types
  • Interview patients to obtain preferences and necessary medical information
  • Advocate for patients and assist in problem-solving
  • Facilitate scheduling of specialist appointments and communicate details
  • Understand employer benefit packages and insurance plans
  • Provide exceptional customer service and document relevant information

Qualifications

  • High School Diploma and 2+ years of experience in a medical office or clinical navigator role
  • Knowledge of insurance plans and medical terminology
  • Experience working remotely preferred
  • Strong computer literacy and communication skills
  • Attention to detail and ability to manage multiple tasks

Perks & Benefits

  • Free Marathon membership for in-person and virtual care
  • Employer-paid life and disability insurance
  • Choice in medical/dental plans, vision, HSA, FSA, and voluntary illness plans
  • Competitive compensation and 401k match
  • Paid time off for vacation, sick leave, and holidays

Why Join Us?

Join Marathon Health to be part of a team that prioritizes patient care and employee well-being. We offer a positive work environment, extensive benefits, and opportunities for growth and development.