Location: White Plains, New York, USA
Category: Healthcare
Salary: 40,000 - 50,000 USD / yearly
Full-time
Join Royal Health Inc as a Radiology Scheduler to schedule and pre-register procedures with callers over the phone in a professional manner. Work remotely from home in the United States.
White Glove Service - first impression for patient experience. Superior customer service in virtual teamwork environment and communicating with medical facilities and patients. Manage multiple phone lines with high productivity/volume. Assists patients in scheduling appropriate procedures, using correct CPT code based on referral. Assists in referring physician offices in scheduling patients for appropriate procedures. Responsible for obtaining complete and accurate clinical, demographic, and financial information during the scheduling process. Provides the customer with prep and other appointment instructions. Manage and direct calls using a centralized phone system for all Royal Health-affiliated outpatient sites. Hiring for 9:30am-6:00pm AKDT shift Monday-Friday (10:30am-7:00pm Pacific Standard Time)
Experience managing multiple phone lines, practicing superior customer service in a virtual teamwork environment, and communicating professionally with other medical facilities. Maintain confidentiality of all centers and patient information at all times, as required by facility policy and HIPAA guidelines. Radiology Scheduling experience required. One year or more of clinical/scheduling experience. Safe and secure dedicated home office with high speed internet. High School Diploma or GED. USA Only.
Extra awesome: A formal medical terminology class or equivalent medical office experience.
Are you interested in pursuing a career that makes a social and sustainability impact in the world while working with a team that truly cares and supports each other to drive client success? Consider Royal Health Inc!