Location: Albany, NY, USA
Category: Customer Service
Salary: 18 - 20 USD / hourly
Full-time
Immediate hire for a Call Center Representative in Albany, NY. Work with one of the largest financial organizations in the area. Opportunity for remote work after training period.
Responsible for the collection of accounts assigned by department management, including member negative share balances, MasterCard accounts, consumer, and small balance commercial loan accounts.
Acquire and preserve knowledge of state and federal laws as they pertain to bankruptcy and foreclosure.
Make recommendations regarding repossessions, charge-offs, or further internal collection efforts to management.
2 years of call center customer service experience
Microsoft Office proficient
Type 35 WPM
Excellent communication skills
Medical, dental & vision
401(k) Retirement Plan
Life Insurance
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
We help clients activate ideas and solutions to take advantage of a new world of opportunity. Join a team of 80,000 strong working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia.