Trust and Safety Specialist at TownTasks - Los Angeles, California Trust and Safety Specialist - TownTasks

Trust and Safety Specialist

TownTasks

Location: Los Angeles, California, USA

Category: Operations

Salary: 50,000 - 70,000 USD / yearly

Full-time


Job Description

Join our team as a Trust and Safety Specialist to ensure platform integrity and safety for our users. Work remotely for a 12-month assignment with a focus on risk management and fraud prevention.

Responsibilities

Maintain subject matter expertise in platform integrity operations, educate users on security best practices, investigate complex situations and potential risks, collaborate with cross-functional teams to enhance internal policies and tools, identify trends and product vulnerabilities, and maintain confidentiality while performing investigations.

Qualifications

1-2 years of experience in risk management, fraud prevention, or Trust and Safety, excellent communication skills, ability to balance fraud prevention and positive customer experience, strong problem-solving and analytical skills, self-motivated with strong investigative abilities, ability to detect vulnerabilities in products, desire to work in a fast-paced environment, and ability to remain calm in time-sensitive situations.

Perks & Benefits

Competitive salary, remote work, fast-paced environment, opportunities for growth and development, collaborative team environment.

Why Join Us?

Join our team to make a difference in ensuring the safety and security of our platform and users, work with a diverse team of professionals, and contribute to a positive customer experience.