Location: Columbia, Maryland, United States
Category: Retail
Salary: 16 - 17 USD / hourly
Part-time
The Store Associate provides friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the customer's needs and provide assistance by executing the company's customer service model, always putting the customer first.
Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.
Must have the availability to meet the needs of the business.
Professional, friendly, and customer service focused.
Ability to move with tempo to meet time bound expectations.
Good verbal and written communication skills.