Order Flow & Fulfillment Manager at Wisteria - Smyrna, Georgia Order Flow & Fulfillment Manager - Wisteria

Order Flow & Fulfillment Manager

Wisteria

Location: Smyrna, Georgia, USA

Category: Logistics

Salary: 18 - 22 USD / hourly

Part-time


Job Description

Wisteria, a premier home d?cor and furniture brand, is seeking a freelance Order Flow & Fulfillment Manager with NetSuite expertise to oversee order processing, warehouse fulfillment, and system integrations. The ideal candidate will have experience managing end-to-end order flow, coordinating with fulfillment centers, and ensuring seamless operations between NetSuite and Shopify.

Responsibilities

  • Supervise daily operations of the Vendor direct fulfillment centers, ensuring timely and accurate order processing.
  • Implement continuous improvement initiatives to optimize workflow and enhance service levels with vendor partners
  • Manage relationships with third-party logistics (3PL) providers to ensure seamless supply chain operations.
  • Analyze performance metrics and develop strategies for process improvement within the vendor partner team.
  • Collaborate with vendor partner inventory management to maintain optimal stock levels and minimize discrepancies.
  • Ensure superior customer experience with our vendor direct experience

Qualifications

  • Must have 4 years' experience with NetSuite
  • Experience with Shopify
  • Ability to analyze data and make informed decisions to drive process improvements.
  • Excellent communication skills, both verbal and written, to effectively interact with Customers, team members and Vendors.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Perks & Benefits

  • Employee discount