Customer Service & E-Commerce Associate Team Leader

Whole Foods Market

Location: Kahului, Hawaii, United States

Category: Customer Service

Salary: 20 - 28 USD / hourly

Full-time

Job Description

Join Whole Foods Market as a Customer Service & E-Commerce Associate Team Leader in Kahului, Hawaii. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs.

Responsibilities

Delivers outstanding customer experience and holds all Team Members accountable for delivering outstanding customer service.
Establishes clear expectations for balancing in-store customer service and completing online orders.
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.

Qualifications

18+ months retail experience including 6+ months of supervisory experience.

Perks & Benefits

Health insurance
Retirement plan benefits
Store discount
Paid time off
Access to other benefit programs

Why Join Us?

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates. Join us to nourish people and the planet!