Location: Bound Brook, New Jersey, United States
Category: Customer Service & E-Commerce
Salary: 45,000 - 60,000 USD / yearly
Full-time
Whole Foods Market is seeking a Customer Service & E-Commerce Supervisor to support programs related to checkout experience and grocery delivery & pickup. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution.
Delivers outstanding customer experience and holds all Team Members accountable for delivering outstanding customer service. Establishes clear expectations for balancing in-store customer service and completing online orders. Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
12+ months retail experience. Must be able to lift 50 lbs and work a flexible schedule including nights, weekends, and holidays as needed.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.