General Manager - Production Operations at Kelli's - Carrollton, TX General Manager - Production Operations - Kelli's

General Manager - Production Operations

Kelli's

Location: Carrollton, TX, USA

Category:

Salary: 0 - 0 USD / yearly

Full-time


Job Description

<p>Are you a strategic leader who thrives on accountability, continuous improvement, and empowering your team? Do you enjoy working in a fast-paced, purpose-driven environment where your leadership directly impacts operational success? If you're ready for a high-impact role and want to help shape the future of a growing company, we want to hear from you.</p><p>Kelli's is a trusted name in wholesale distribution, serving hospital gift shops and retailers across the country. As a family-owned business, we are built on values of hard work, integrity, and exceptional service. We're looking for a General Manager who embodies these qualities and is ready to take our Production Warehouse operations area to the next level.</p>

Responsibilities

  • Big-Picture Thinking: Oversee multiple departments while aligning daily operations with strategic business goals.
  • Process Improvement: Develop and implement Standard Operating Procedures (SOPs), evaluate workflows, and drive operational efficiency.
  • Team Leadership: Guide supervisors and department heads, fostering a culture of ownership, collaboration, and continuous improvement.
  • Cross-Department Collaboration: Ensure coordination across departments for seamless, efficient operations.
  • Training and Development: Support the growth of team members through mentorship, performance feedback, and learning opportunities.
  • Vendor Relations: Create and maintain a vendor compliance manual to uphold supply chain standards.
  • Customer Focus: Assess customer satisfaction and work to continuously improve service levels.
  • Cost Management: Monitor and evaluate costs, aiming to maximize efficiency and profitability.
  • Safety and Compliance: Lead initiatives for workplace safety, risk management, and regulatory compliance, including programs like 5S.
  • Culture and Integrity: Champion company values and maintain a high standard of ethics in all business practices.

Qualifications

  • Education: Bachelor's degree in Logistics, Supply Chain, Business, Engineering, or related field preferred
  • Industry Experience: 3+ years in a distribution environment, preferably wholesale
  • Leadership Experience: 5+ years in a supervisory or management role
  • Technical Skills: Familiarity with Warehouse Management Systems (WMS) and proficiency in Microsoft Excel, PowerPoint, Word, and Access
  • Leadership Skills: Strong communication, problem-solving, and team-building capabilities
  • Mindset: Results-driven, proactive, and adaptable in a fast-paced environment

Perks & Benefits

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Why Join Us?

If you're ready to take on a leadership role that makes an impact in the retail industry, we invite you to apply for the General Manager position at Kelli's today!

Our workplace is business casual, climate-controlled, and built around teamwork, training, and continuous improvement. We offer a competitive compensation package, including insurance benefits (health, dental, vision, life), a 401(k) plan, paid time off (PTO), and holidays.

Kelli's is an equal opportunity employer.