Claims Specialist I at Aon

Aon

Location: New York City, New York, USA

Category: Customer Service

Salary: 0 - 0 USD / yearly

Full-time

Job Description

Aon is seeking a Claims Specialist to process warranty and waiver requests for member-based programs. This role involves customer service, documentation review, and ensuring timely processing of transactions.

Responsibilities

Answer incoming calls and make outbound customer service calls.
Process warranty and waiver related transactions accurately.
Review documentation to process requests.
Manage daily inventory to meet service levels.
Provide solutions and alternatives to customers.
Document customer inquiries and resolutions.
Work independently and in a team environment.

Qualifications

Customer service experience required.
Strong communication and listening skills.
Ability to multitask and manage time effectively.
Proficient in Microsoft Office Suites.
Minimum of 1 year experience in customer service.

Perks & Benefits

Comprehensive benefits package.
Global Wellbeing Days.
Flexible working solutions.
Continuous learning culture.
Equal employment opportunities.

Why Join Us?

Join Aon for an inclusive, diverse workplace where you can be your authentic self. We offer continuous learning opportunities and support for your career growth.