Member Service Advisor (Branch Advisor) at TownTasks - Greensboro, NC Member Service Advisor (Branch Advisor) - TownTasks

Member Service Advisor (Branch Advisor)

TownTasks

Location: Greensboro, NC, USA

Category: Customer Service

Salary: 35,000 - 45,000 USD / yearly

Full-time


Job Description

The Member Service Advisor will provide superior member experience through personalized solutions, building relationships, and offering financial solutions. They will embody the organization's values, policies, and vision while fostering inclusivity.

Responsibilities

  • Provide personalized solutions and exceed member expectations
  • Build relationships to enhance financial well-being
  • Resolves member inquiries and maintains cash drawer
  • Educates members on digital solutions
  • Collaborates with internal departments for member requests

Qualifications

  • 1 - 3 years of customer service experience or Bachelor's degree
  • Excellent communication skills
  • Notary Public in North Carolina or ability to achieve within 6 months
  • PC proficient with Microsoft Office
  • Ability to lift 25 lbs and travel occasionally