Customer Service Manager

Location: Elkton, Maryland, United States

Category: Customer Service

Salary: 15 - 18 USD / hourly

Full-time

TownTasks is seeking a dedicated Customer Service Manager to oversee front end operations and provide exceptional customer service.

Promote customer goodwill by providing high standards of customer service.
Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.
Prepare and maintain effective work schedules for front-end personnel.
Enforce store policy as it relates to front end operations.
Conduct training programs for new associates.
Assist customers with returned merchandise, over rings, and overcharges.

Health insurance, Paid time off, Employee discounts

Join our team to make a positive impact on customer satisfaction and store operations.