Customer Service Advisor at USAA - Phoenix, Arizona Customer Service Advisor - USAA

Customer Service Advisor

USAA

Location: Phoenix, Arizona, USA

Category: Customer Service

Salary: 46,135 - 48,635 USD / yearly

Full-time


Job Description

Join USAA as a Customer Service Advisor, where you will provide exceptional insurance customer service to assist members in achieving financial security. This role offers thorough training, support for military families, and the opportunity to transition to remote work.

Responsibilities

Facilitate member experience by answering inquiries via phone, email, and other channels. Assist members with insurance quotes, policy information, and coverage details. Maintain necessary licenses and registrations.

Qualifications

High School Diploma or equivalent required. Ability to provide exceptional customer service. Must acquire Property & Casualty license before hire date.

Perks & Benefits

USAA offers best-in-class benefits including medical, dental, vision plans, 401(k), life insurance, parental benefits, paid time off, and various wellness programs. Career path planning and continuing education support professional growth.

Why Join Us?

Join USAA to empower members in achieving financial security through competitive products, exceptional service, and trusted advice. Be part of a team that values honesty, integrity, loyalty, and service.