Location: Chicago, IL, USA
Category: Customer Support
Salary: 16 - 20 USD / hourly
Full-time
Join our team as a Customer Support Specialist at Champion Window. You will be responsible for addressing customer support concerns, scheduling warranty appointments, ordering parts, and maintaining customer records during the installation and service process.
Answer incoming customer support concerns via phone, text, and email. Make outbound calls to provide updates on service status. Schedule warranty appointments. Maintain customer records in the CRM Database. Provide support for PSG/CSC and more.
High school diploma or equivalent. 5 years of customer support experience preferred. Service-oriented team player with high energy. Excellent communication skills. Experience in home improvement industry a plus.
Competitive compensation package including medical/dental/vision coverage, 401(k), flex spending account, and more. Equal Employment Opportunity Employer. Honoring and hiring veterans.
Join Champion Window for a challenging career with a company that values its employees. Be part of a team that supports each other and provides opportunities for growth.