Healthcare Customer Service Representative at Claritev - New York City, New York Healthcare Customer Service Representative - Claritev

Healthcare Customer Service Representative

Claritev

Location: New York City, New York, USA

Category: Customer Service

Salary: 19 - 19 USD / hourly

Full-time


Job Description

Join Claritev as a Healthcare Customer Service Representative and assist callers in a professional and engaging manner. Earn $19.00 per hour with additional performance-based bonuses.

Responsibilities

Resolve and input provider/client requests into tracking system according to established guidelines. Respond to inquiries and provide exceptional customer service. Meet or exceed quality and productivity standards. Identify process improvements and maintain a cooperative attitude.

Qualifications

Minimum high school diploma or GED. 1 year of customer service experience. Previous call center experience desired. Knowledge of medical terminology. Strong communication, organization, and data entry skills.

Perks & Benefits

Competitive compensation and benefits packages, incentive bonus program, recognition awards programs, medical, dental, and vision coverage, life insurance, 401(k) with match, tuition reimbursement, flexible schedules, professional development programs, and more.

Why Join Us?

Be part of Claritev's transformational journey towards becoming a leading voice in healthcare technology, data, and innovation. Advance your career with growth opportunities and continuous coaching and mentoring.