Location: Mandan, North Dakota, United States
Category: Service Management
Salary: 50,000 - 70,000 USD / yearly
Full-time
Join the Titan Machinery team as an Assistant Service Manager where you will support Service Management in maintaining dealership standards and overseeing the service department. In this role, you will be pivotal in supporting Service Department objectives, communicating effectively with customers and other departments, and ensuring that our dealership meets and exceeds industry standards with a focus on professionalism, safety, and efficiency.
Customer Interaction and Experience: Greet customers, provide repair information, resolve complaints, and ensure follow-up to guarantee satisfaction, all while upholding safety and environmental standards.
Documentation and Communication: Maintain comprehensive and accurate service records and documentation, schedule safe equipment delivery and pickup, and manage the upkeep of service department supplies and tools.
Safety and Compliance: Uphold environmental, health, and safety regulations, and ensure all vehicles meet legal requirements.
Required:
Titan Machinery provides a generous total compensation package including comprehensive Health and Dental Coverage, HSA (Health Savings Account), additional Voluntary Benefits such as Vision Insurance, Life Insurance, Short-term disability and more, 401(k) with company matching on your FIRST DAY of employment, Competitive PTO, Bereavement, Paid Volunteer EMT, Paid Firefighter leave plans, Paid Parental Bonding/Pregnancy-Related Leave, Performance-based incentives. View more about our benefits on our Careers website here.